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FAQ
What to expect on your visit to the Spa

Make sure that you have completed the short online questionnaires sent to you when your appointment was booked.

Upon arrival at the Spa, stay in your car and call us (201-447-1600)  or text us (201-808-3617). Your temperature will be taken. Our staff is temperature checked daily as well. No one with a temperature above 100.4 will be admitted for service. If you have not done so prior to arrival, new client and waiver forms will be completed before your treatment begins.

In order to ensure there is time for cleaning and sanitation and smooth transition between clients, please arrive 10 minutes early.

If you have prepaid treatments and/or a credit card on file, you do not have to stop at the front desk. If you would like to purchase products on your visit, your operator will collect and deliver them for you.

CLEANING AND SAFETY PROTOCOL BELOW

1:

​Pre-screen ALL clients PRIOR TO ENTRY to ensure they are free from any sickness and have not had contact with confirmed cases of COVID-19 in the previous 14 days. Employees should be free from any sickness and temperature shall be checked prior to beginning the work shift.

 2:

Clients in high risk and vulnerable groups such as an advanced age or with pre-existing medical conditions are advised to forgo treatments at this time.

3:

Ensure physical distancing protocols maintain 6 feet between clients in common areas, with staggered appointments, offering curbside check-in or limiting entrance to the skin center.

4:

Clients and employees shall wear masks in common areas. Therapists shall wear a clean, dry mask during each shift. Masks can be worn for more than one client but must be put on and taken off in a sanitary manner. Therapists shall also wear a face shield when working in close proximity to the client. Therapists shall wear a freshly laundered garments daily.

5:

Hands shall be sanitized on entry to the skin care center. Therapists shall visibly wash hands with soap and water for 20 seconds before and after touching clients, after contact with soiled or un-sterilized tools and surroundings. Every facial treatment or skin analysis that involves touching should begin with a facial cleanse.

6:

Gloves are not recommended over thorough hand washing (massage therapists) unless they are requested by clients or required by authorities. If used, gloves shall be changed before and after touching clients and after contact with any soiled or un-sterilized tools and surroundings.  Please note that we are not recommending the use of gloves because you are able to quickly, efficiently and more often wash and sanitize your hands. Wearing gloves does not prevent cross-contamination but can lead to a false sense of security. Consistent washing of your hands with soap and water is a best practice. ​

7:

All professional use products shall be disinfected after each use.

10:

Treatment beds must be covered with either plastic, then clean treatment table paper, a clean towel or a clean sheet before each client. Only use blankets which are laundered after every client.

11:

​All high touch areas throughout the skin center shall be disinfected when visibly soiled and at least hourly. This includes the bathroom.

 12:

Retail testers will be dispensed by front desk staff only. Tester product shall only be applied to the hands and will be sanitized afterward.

Currently there are no questions and answers.

44 Franklin Avenue, Ridgewood NJ 07450  -   201-447-1600  -  Private Parking